ghini: (Default)
Ghini ([personal profile] ghini) wrote2007-08-28 04:21 pm

I heart Verizon

Earlier today I posted about cellphones. There was ranting. There was venom.

I have a used PDA Smartphone I bought on ebay. Cost me about $200, instead of the $400 one cost new.

One of the nav buttons is screwy. The springy part under the button doesn't work, so if I even bump the button it thinks I pushed it. Annoying.

I called Verizon today to ask about getting it repaired, figuring all it needs is a spring. Turns out, since I didn't buy it from Verizon, I can't get warranty service.

Instead, what they do is replace the entire phone for $50! They are FexEx-ing me a replacement. :)

[identity profile] girlsonfilm.livejournal.com 2007-08-28 10:12 pm (UTC)(link)
Wow. That's pretty amazing to get good service like that from a big company. Nice.